The controller responsible for the processing of personal data on this website within the meaning of the General Data Protection Regulation (GDPR) is:
ERSO GmbH
Mottmannstraße 10
53842 Troisdorf
Germany
Represented by: Soheila Tarakomizadeh, Managing Director
E-mail: anfrage@erso-pro.de
Further details about the company can be found in our Legal notice.
Protecting your personal data matters to us. We treat your personal data as confidential and in accordance with the statutory data protection provisions and this privacy policy.
Personal data means any information relating to an identified or identifiable natural person. This includes, for example, name, e-mail address, telephone number, address, and technical data that may arise from your use of our website.
As a general rule, we only process personal data insofar as this is necessary to provide a functional website, to process enquiries, to carry out pre-contractual or contractual measures, or on the basis of consent you have given.
The processing of personal data takes place in particular on the basis of the General Data Protection Regulation (GDPR) and the respective applicable data protection provisions.
Each time our website is accessed, the web server automatically processes information that your browser transmits to our server. In particular, the following data may be processed:
This data is processed in order to technically provide the website, to ensure the security and stability of our website, and to identify and rectify possible technical errors.
The legal basis is Art. 6(1)(f) GDPR. Our legitimate interest lies in the secure, stable and technically proper provision of our online offering.
The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected, unless statutory retention obligations prevent this.
If you contact us by e-mail, via a contact form, or by any other electronic means, we process the personal data you provide to us. This may include, in particular:
This processing takes place exclusively in order to process your enquiry, to contact you, and, where applicable, to prepare or perform a contract.
Depending on the content of the enquiry, the legal basis is Art. 6(1)(b) GDPR, where your enquiry relates to the initiation or performance of a contract, or Art. 6(1)(f) GDPR on the basis of our legitimate interest in processing enquiries from customers and prospective customers.
Where you voluntarily give us consent to process your data, Art. 6(1)(a) GDPR is the legal basis.
The data you provide will be deleted once your enquiry has been conclusively dealt with and no statutory retention obligations or other legitimate reasons for further storage exist.
Our website offers the option to sign up for a newsletter or comparable information. If you sign up for our newsletter, we process your e-mail address and, where applicable, any further data you voluntarily provide.
Registration generally takes place via a so-called double opt-in procedure. After registering, you will receive an e-mail asking you to confirm your registration.
The processing of your data for the purpose of sending the newsletter takes place on the basis of your consent pursuant to Art. 6(1)(a) GDPR.
You may withdraw your consent at any time with effect for the future. In particular, you can use the unsubscribe link contained in every newsletter for this purpose.
After unsubscribing from the newsletter, your e-mail address will be deleted from the newsletter distribution list, unless there is a statutory obligation or other lawful reason for further storage.
Note: Where an external dispatch service provider is used for the newsletter, its name, registered office, data protection information and, where applicable, the corresponding data processing agreement (Art. 28 GDPR) arrangements will be added at this point.
Our website may use cookies. Cookies are small text files that are stored on your device.
Cookies can perform various functions. Some cookies are technically necessary for the website to function properly. Other cookies may be used, for example, to analyse user behaviour, to improve our online offering, or for marketing purposes.
Technically necessary cookies are used on the basis of the respective applicable statutory provisions. Non-essential cookies and comparable technologies are, as a general rule, only used if you have previously given your consent.
You can withdraw or change your consent at any time via the settings of our cookie banner.
Which cookies are specifically used depends on the technical services embedded on this website. A detailed overview of the cookies actually used should be provided in the website's cookie consent tool.
Where analytics or statistics services are used on our website, information about the use of our website may be processed. This may include, for example:
Analytics and statistics services are only used insofar as a corresponding legal basis exists for this. Where consent is required, processing only takes place after you have given your prior consent pursuant to Art. 6(1)(a) GDPR.
Specific details of the analytics services used, in particular provider, purpose, data transfer, storage period and withdrawal options, are to be added in accordance with the services actually used.
Our website is operated by an external hosting provider. In the course of hosting, in particular technical connection data arising when the website is visited is processed. This may include, in particular, the IP address, date and time of access, content accessed, and technical information about the browser used.
This processing takes place in order to provide our website securely and reliably. The legal basis is Art. 6(1)(f) GDPR.
Insofar as the hosting provider processes personal data on our behalf, this takes place on the basis of a corresponding data processing agreement (Art. 28 GDPR).
The name and address of the hosting provider actually used are to be added here.
We store personal data only for as long as is necessary for the respective processing purposes.
In addition, statutory retention obligations may exist. In particular, retention obligations under commercial and tax law may require certain data to be stored for longer periods.
Once the respective processing purpose no longer applies and statutory retention periods have expired, the relevant data will be deleted or anonymised.
Personal data is only disclosed to third parties where a legal basis exists for this. Disclosure may in particular be necessary:
Insofar as external service providers process personal data on our behalf, they are contractually bound in accordance with statutory requirements.
Disclosure for advertising purposes without a corresponding legal basis does not take place.
Insofar as we use services from providers whose data processing involves the transfer of personal data to countries outside the European Union or the European Economic Area, such a transfer only takes place under the conditions of Art. 44 et seq. GDPR.
In this context, adequacy decisions of the European Commission, standard contractual clauses, or other suitable safeguards provided for by law may in particular apply.
Which specific third-country transfers take place depends on the services actually used on our website.
In accordance with the statutory provisions, you have the following rights:
You have the right to request confirmation as to whether, and which, personal data we process about you.
You have the right to request the rectification of inaccurate personal data or the completion of incomplete personal data.
Under the statutory conditions, you have the right to request the erasure of your personal data.
Under certain conditions, you have the right to request restriction of the processing of your personal data.
Under the statutory conditions, you have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format, or to request that it be transmitted to another controller.
You have the right, on grounds relating to your particular situation, to object at any time to the processing of personal data concerning you, where such processing is based on Art. 6(1)(e) or (f) GDPR.
Where personal data is processed for the purposes of direct marketing, you have the right to object at any time to the processing of your personal data for the purposes of such marketing.
Where processing is based on your consent, you may withdraw this consent at any time with effect for the future. The lawfulness of the processing carried out before the withdrawal remains unaffected.
You have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data.
The complaint may in particular be lodged with the supervisory authority of your habitual residence, your place of work, or the place of the alleged data protection infringement.
We employ appropriate technical and organisational security measures to protect your personal data against loss, destruction, manipulation, unauthorised access, or other unauthorised processing.
Our security measures are regularly reviewed and adapted in line with technical developments.
The transmission of data between your browser and our website takes place, insofar as technically supported, via an encrypted connection.
Our website may contain links to external third-party websites. The respective operators of these external websites are solely responsible for their content and data protection practices.
We recommend that you observe the privacy policies of the respective external websites you visit.
We reserve the right to amend this privacy policy where this becomes necessary due to legal, technical, or organisational changes. The version published on our website at any given time shall apply.
If you have any questions about data protection or wish to exercise your rights, you may contact us at any time:
ERSO GmbH
Mottmannstraße 10
53842 Troisdorf
Germany
E-mail: anfrage@erso-pro.de
Last updated: August 2026
